◆ FIELD 01 — IDENTITY

Aaron
Pollock

— the IT director who still prefers the terminal.

I moved to the San Francisco Bay Area from Wisconsin in 2008, chasing better weather and bigger problems to solve. Since then, I've built an IT practice for four very different companies, made lasting friendships, and found my wife along the way.

First was TierraCast — a manufacturer with no IT function when I arrived. I built one: upgraded the network, fixed the long-broken things, and coded their website. At 3VR I was the first IT hire; rolled out early collaboration tooling like Lync (which eventually became Teams) and rebuilt the network underneath. Jawbone expanded the scope to global — IPsec tunnels between US and China offices, HA VM clusters in the data center. Since 2016 I've owned IT at ThredUp, through growth, a pandemic, and an IPO.

Twenty years in, I still prefer the terminal.

◆ STATUS BOARD● LIVE
BAY AREA UPTIME
yrs
days since Mar 1, 2008 · 0 incidents
CURRENTDirector, IT · ThredUp
LOCATIONSan Francisco Bay Area
LOCAL— PT
STACKAWS · Meraki · VMware
MAILaaron.pollock@outlook.com
GITHUB@aaronpollock
BLUESKYaaronpollock.online
┌──── cloud ────┐ ┌── identity ──┐ │ aws · gcp │◆──│ sso · mfa │ └──────┬────────┘ └──────┬───────┘ │ │ ┌──────┴───────────────────┴──────┐ │ edge · meraki · vpn │ └──────┬───────────────────┬──────┘ │ │ warehouses corporate
◆ FIELD 02

The practice.

12 DISCIPLINES
01Cloud PlatformsAWS · Azure · GCP · multi-cloud ops
02AI / ML ImplementationGenAI + predictive analytics in workflows
03Cybersecurity StrategyZero-trust · risk management
04Budget & ROI$10M+ IT budgets · cost optimization
05Computer NetworkingCisco · Meraki · UniFi · Juniper · multi-site
06Software EngineeringPHP · Node.js · Swift · Python · PowerShell · Ruby
07Cross-Platform OperationsmacOS · Windows · Linux · CLI-first
08VirtualizationVMware · Proxmox on-prem
09CI/CD & AutomationGitHub Actions · Jenkins · iOS builds · deploy pipelines
10Conference & AV SystemsZoom · Teams · Meet rooms · all-hands · warehouse audio
11Physical SecurityAccess control · intercoms · alarm systems
12Video SurveillanceMeraki · Ubiquiti · multi-site deployments
◆ FIELD 03

Deployments to date.

2006 → NOW · 05 ROLES
2016 — Now
ROLE 05
Director, IT
@ THREDUP
  • Run IT practice for a 2,200-person public company — 4 direct reports, 18 total — spanning 4 warehouses and 2 corporate offices (peaked at 6 warehouses).
  • Built the compliance and controls posture that carried ThredUp from private company through IPO.
  • Expanded cloud infrastructure from the ground up; brought structural organization to systems supporting 500 corporate and 2,000+ total endpoints.
2013 — 2016
ROLE 04
IT Systems Administrator
@ JAWBONE
  • Managed virtual hosts and network connectivity across 3 global offices (2 US, 1 China), including IPsec site-to-site VPN tunnels.
  • Operated dozens of hosts and HA-clustered servers in a colocated data center, as part of a 10-person IT team.
  • Expanded scope across enterprise systems — identity, storage, virtualization, networking — at real scale.
2010 — 2013
ROLE 03
IT Manager
@ 3VR
  • First IT hire: built the function solo, from servers and phones to end-user support.
  • Rolled out early unified-communications tooling — Microsoft Lync (which evolved into Teams) — well ahead of the curve.
  • Rebuilt server and network underpinnings as the company grew.
2008 — 2010
ROLE 02
IT Administrator/Web Developer
@ TIERRACAST
  • Joined a manufacturer with no existing IT function — built one from scratch, covering networking, servers, software, and support.
  • Coded and maintained the company website and online store end-to-end.
2006 — 2007
ROLE 01
Network Technician Intern
@ MENARD, INC.
  • Configured Cisco and HP switches, routers, and access switches.
  • Created detailed network diagrams using Microsoft Visio, and then implemented them with new cabling and cabinets.
◆ FIELD 04

Field artifacts.

04 PROJECTS
Pete Holmes
ARTIFACT · 01 / 04
Pete Holmes' Website
2016
WEBSITES
Pete Holmes' Website

Created and hosted the website for Pete Holmes since 2016.

WEBSITECOMEDY
peteholmes.com
FilmFights
ARTIFACT · 02 / 04
FilmFights
2003
WEBSITES
FilmFights

Coded the backend for the FilmFights website.

WEBSITEVIDEOFILM
www.filmfights.com
DBGif Preview
ARTIFACT · 03 / 04
DBGif
2024
WEBSITES
DBGif

Website created to host animated GIFs for UniFi doorbells.

GIFWEBSITEUBIQUITI
dbgif.com
Online Video Contests
ARTIFACT · 04 / 04
Online Video Contests
2007
WEBSITES
Online Video Contests

Coded the backend for a website to showcase contests for filmmakers to show off their skills and creativity.

OVCVIDEOCONTESTS
web.archive.org/web/20070220052358/http://www.onlinevideocontests.com/
◆ FIELD 05 — CONTACT

Let’s talk shop.

Best reached by email. I reply fast to anything concrete — less so to “quick calls.” Good coffee recommendations especially welcome.

EMAILaaron.pollock@outlook.comLINKEDINlinkedin.com/in/pollockaaronBLUESKYaaronpollock.onlineGITHUBgithub.com/aaronpollock
© MMXXVI · Aaron Pollock · San FranciscoUptime y · days · 0 incidentsSet in Instrument Serif & Inter